国家开放大学《管理英语3》形考任务7参考答案
一、选择填空，从每题选项中选出一个能填入空白处的最佳选项（每题10分）。
1、— How is everything going?
— ________________, we've been quite busy this month and there's been quite a lot of progress since the last inspection.
A. You can just look B. As you can see C. Please just look around 2、—________________ about it now?
—Every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.
A. What's the plan B. What's be doing C. What's being done
3、Let's go ______ the reports on the latest work.
A. over B. with C. to
4、Our new school building is __________ construction.
A. under
B. in C. having
5、Then the situation _____________ worse by human error because of the lack of proper training.
A. was B. was made C. has became
6、— I'd like to take a look first at those structural support beams that were going to be put in place on the second floor.
—____________, here's your jacket and helmet, and you'd better put on these boots as well – it's our site policy.
A. Good
B. You're welcome C. Certainly
7、—I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them. —Right, of course.___________________ A. I'll get on it right away. B. I got it now.
C. I understand perfectly.
8、Apple almost lost its dominance in the smartphone market ________ it became clear that it was difficult to make a call using the much
expected iPhone 4.
A. when B. that C. where
9、Not only ________ many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles.
A. was B. are C. were
10、A Chinese company is going to _______ over the well-known Japanese company TOSHIBA Corporation.
A. get B. take C. turn
11、—What's the latest situation with all these customer complaints we've been receiving?
—___________the quality of the material has not always been up to standard.
A. I believe B. I'm afraid C. I think
12、Proper controls that should ________________ developed as part of
国家开放大学《管理英语3》形考任务7参考答案
